Councillor Andy Moloney claimed at a recent meeting of the Clonmel Municipal District that the only improvement in the new Irish Water Service was their phone answering ability.
He has made this claim after several reports to the office about poor water pressure, poor water quality and constant reporting of leaks. The success rate for dealing with issues is very poor and it would seem that communications between the water services and the council were never as bad.
He seems to think that all the complaints have prompted Irish Water to get involved with the public for consultation. The WSSP (water services strategic plan) is inviting submissions on how our water services should evolve over the next 25 years. The public are asked to make submissions on(a) Customer Expectations, (b)How Irish Water should ensure a safe and reliable water supply, (c)How Irish Water should provide for effective management of waste water,(d) Protection of the Environment, (e)How Irish Water can support social and economic growth,(f) Investing in our Future.
Cllr Moloney says that people should voice their opinion and should make submissions to e-mail WSSP@water.ie or by post to Water Services Strategic Plan, PO Box 860, South City Delivery Office, Cork City, Cork or on line at www.water.ie and phone to 1890 278 278. Closing date for submissions is 1st September so please make your voice heard as there will be a second round of public consultation later in 2014.